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Returns

• You may return unopened and unused items within 30 days of delivery.

• Items must be returned in their original packaging.

• Return shipping costs are the responsibility of the customer, unless the product arrived damaged or incorrect.

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Refunds

• Once we receive your return, we’ll inspect it and notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original method of payment within 5–10 business days.

• Original shipping fees are non-refundable.

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Damaged or Defective Items

• If you receive a damaged or defective product, contact us at support@goecovita.com within 7 days of delivery.

• Please include your order number and a photo of the issue. We’ll make it right — either through a replacement or full refund.

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Non-Returnable Items

Due to hygiene and safety reasons, used personal care items (such as opened floss picks or pet wipes) cannot be returned unless defective.

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If you have any questions, feel free to reach out to our team at support@goecovita.com — we’re always happy to help.